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Difficult People

This is a foundation module aimed at shifting the mindset from ‘win-lose’ to ‘win-win’.

The paper provide some tasks to help orientate participants prior to a 1-11/2 hour face-to-face session which is summarised on a power point presentation .

The latter part of the papers offers an opportunity to extend self-development as follow up.

As with all modules in this series this one should be seen as part of a process of development and not just an event.

Papers [ 60KB ]

Presentation [ 110KB ]

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