We are in the process of moving to a single website for the Education Authority. When using this website, please also check the EA website www.eani.org.uk to ensure you are accessing the most up to date information.
Since January 2002 the psychology service began recording and analysing complaints received through our complaints procedure,
They can be summarised under the following headings:
Issues are investigated individually and acted upon. For example, arrangements for parents to receive copies of reports have been changed following feedback we received.